Registration FAQ


Q: It says no user found. How can I get access to the system?

A: You first need to setup an account. Please fill out an Account request form to register.


Q: It says my (mailcode/member number) is incorrect.

A: Our database may not be current. Please fill out the Account Request Form.


Q: It says unlisted user. How can I still signup?

A: Please try re-entering your information. If the problem continues please use the Account Request Form.


Q: It says there is no match for my information. How can I still signup?

A: From time to time there may be out-of-date or incorrect information in our database. Please use the Account Request Form.


Q: I've tried everything and still can't get access. Now what?

A: If you continue to have trouble registering, you can fill out an Account Request Form.